Welcome to GoCar St Maarten. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, the legal bases we rely on, and the choices and rights you have. It applies to all interactions with GoCar St Maarten, including bookings, inquiries, and website use at gocarstmaarten.com, especially for services related to Car Hire St Maarten No Credit Card and Low Deposit.
Who We Are
GoCar St Maarten provides car rental services across the island. References to “we”, “us”, or “our” in this policy mean GoCar St Maarten. If you have questions about this policy or your data, please contact us using the details in the Contact section below.
Personal Data We Collect
Booking information: full name, email, phone or WhatsApp number, pickup and return details, flight number, accommodation address, and any preferences or extras you select.
Driver verification: driver’s license details, date of birth, nationality, and in some cases a copy of the license or ID if required by local regulations or insurance providers.
Payment information: payment method type and transaction details. For Car Hire St Maarten No Credit Card options, we may record that you paid by debit card or cash. We do not store full card numbers on our servers when processed by third-party payment providers.
Communications: messages sent via email, contact forms, or chat, including support requests, complaints, or feedback.
Website data: device and browser information, IP address, language, pages viewed, referral source, and approximate location based on IP. This may be collected via cookies and similar technologies.
How We Use Your Data
To provide services: process your booking, prepare the rental agreement, arrange vehicle delivery or pickup, and manage your Car Hire St Maarten No Credit Card or Low Deposit preferences.
To communicate: send confirmations, pre-arrival instructions, reminders, changes, cancellations, invoices, and important notices related to safety or terms.
To comply with law: verify driver eligibility, meet insurance requirements, prevent fraud, and satisfy tax or accounting obligations.
To improve our services: analyze site usage, measure performance, enhance customer experience, and develop new features.
To market responsibly: with your consent or where permitted by law, send updates about discounts, seasonal offers, or new locations. You can opt out at any time.
Legal Bases For Processing
Contract: processing necessary to deliver your booking and related services.
Legitimate interests: ensuring service quality, preventing fraud, and improving our website and operations. We balance these interests with your rights.
Consent: using non-essential cookies or sending marketing where required. You may withdraw consent at any time.
Legal obligation: retaining records or sharing information when the law requires it.
Cookies And Tracking
We use essential cookies to make the site function and remember your choices. With your consent, we may use analytics cookies to understand how visitors use our website and to improve performance. You can manage preferences through your browser settings or our cookie banner. Disabling certain cookies may affect site functionality.
Sharing Your Data
Operational partners: local rental stations, delivery teams, and roadside assistance providers who need data to fulfill your booking.
Payment and security providers: trusted processors that handle card or debit transactions, fraud checks, and chargebacks.
Insurance and compliance: insurers and brokers for coverage validation, as well as authorities where legally required.
Technology vendors: hosting, email, analytics, and customer support tools that process data on our behalf under strict contractual safeguards.
Business transfers: if all or part of our business is sold, merged, or reorganized, customer data may transfer under the same privacy commitments.
International Data Transfers
Because St Maarten welcomes travelers from around the world, your data may be processed in countries with different data protection laws. Where applicable, we use recognized safeguards such as standard contractual clauses and vendor due diligence to protect your information during transfers.
Data Retention
We keep personal data only as long as necessary for the purposes described in this policy. Booking records and invoices may be retained for the period required by tax and accounting laws. Documents used for driver verification are retained for the minimum time needed to meet legal and insurance obligations, after which they are securely deleted or anonymized.
Security
We apply administrative, technical, and physical safeguards to protect your data against loss, misuse, and unauthorized access. While no system can be guaranteed 100 percent secure, we regularly review our controls, restrict access on a need-to-know basis, and work with reputable service providers that meet industry standards.
Your Rights
Depending on your location, you may have rights to access, correct, update, delete, or restrict processing of your personal data, as well as to object to certain uses and request data portability. Where processing is based on consent, you can withdraw consent at any time without affecting the lawfulness of prior processing. To exercise your rights, contact us using the details below. We may need to verify your identity before responding.
Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal data from anyone under the age required to rent or drive a vehicle in our jurisdiction. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Marketing Preferences
You can opt out of marketing emails at any time by using the unsubscribe link included in our messages or by contacting us. We will continue to send essential service communications related to your bookings, even if you opt out of marketing.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective date” will be revised accordingly. Significant updates will be communicated through our website or via email where appropriate.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our privacy team. Email: [email protected]. If you contact us about a booking, please include your reservation number and the email used for the reservation so we can assist you efficiently.
Jurisdiction And Complaints
Our primary place of business is St Maarten. If you believe your privacy rights have been infringed, you can contact us first so we can try to resolve the issue. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.